We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions related to the collection, use, and disclosure of Personal Information. Our privacy policy is based on the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.

Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or when we collect the information. In certain circumstances, the purposes for which information is collected may be precise, and consent may be implied, such as where your name, address, and payment information are provided as part of the order process.

Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

Limiting Use, Disclosure, and Retention

Personal information may only be used or disclosed to collect it unless you have otherwise consented or when required or permitted by law. Personal information will only be retained for the period required to fulfill the purpose we collected it or as required by law.

Accuracy

Personal information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

Openness

We will make information available to you about our policies and practices concerning the management of your Personal Information.

Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information and will be given access to it. You may verify the accuracy and completeness of your Personal Information and request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or have legal, security or commercial proprietary restrictions.

Handling Customer Complaints and Suggestions

You may direct any questions or inquiries concerning our privacy policy or our practices by contacting us at 905-564-2663